To give the best possible experience on the platform, we are storing different types of data.
File deletion periods
To limit the storage of potential personal information we have set a default deletion period of most files e.g. the number of days after which files are deleted.
This means all customer provided files that are not necessary for us to deliver a high quality service are automatically deleted after a certain time period.
File deletion periods can be customized
The deletion period of several of the file types handled by SlideHub have the option of custom deletion periods.
Via the client login, customers can change the deletion period as they see fit in order to make it compliant with their internal file deletion policies.
File Type |
Description |
Default deletion frequency |
Customizable deletion option |
---|---|---|---|
Email tickets | Communication related to tasks executed for clients | 730 days | ✔ |
Personal emails | Automated emails aimed at helping clients gain more value from SlideHub. Each client can always disable these. | 730 days | ✔ |
Task input | The input files, images etc. used by SlideHub as the starting point for work conducted. | 730 days | ✔ |
Output drafts | Internal file submissions reviewed by SlideHub as part of the quality assurance phase of each task | 730 days | ✔ |
Final files | Files shared with the clients. The final outcome of each task. | 730 days | ✔ |
Guidelines | CVIs, templates, logos, icons, inspiration slides and other asses used to ensure consistency across tasks | ✖ | ✖ - only upon request |
When the deletion frequency option is not available, it is because these files do not expire and keeps being relevant for delivering ongoing tasks. For most of these files the user can request to have then updated or delete manually.
Most of your files are deleted after a specific period e.g. x days after they where created, our standard deletion period is after 180 days, but you have the option to specify this interval. We hare the options: 30, 90, 180 & 365 days
If you decide to leave and at the same time delete your account all personal data and related files will be permanently deleted from our system. Due to database consistencies some information is made 100% anonymous and will remain in the database without any personal data.
For the most part, yes. All personal data is permanently deleted. However, due to database consistencies some information is anonymized instead.
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