Personal data at SlideHub

To give the best possible experience on the platform, we are storing different types of data.
Category
Data
Customer
Transparency
Storage
Deletion option
Profile
Name
Email
Yes, via login
AWS server (EU)
Via login
Password
Contact information
Phone
Yes, via login
AWS server (EU)
Via login
Company
Name
Address
Yes, via login
AWS server (EU)
Via login
VAT
Accounting email
Payment information
Credit card provider
Yes, via login
Externally via Stripe Inc.
Via login
Invoice information
Bank information
Accounting responsible (email, name)
Yes, upon request
Externally via Billy Aps
Via login
Payment period
Invitations
Email
Yes, via login
AWS server (EU)
Via login
Company ref.
Email tickets
Email
Name
Yes, upon request
Externally via Zendesk Inc.
Upon request
Attatchments
Task input
Descriptions
Uploaded files
Yes, via login
AWS server (EU)
Via login
File references
Guidelines
Checklists
Notes
Yes, upon request
AWS server (EU)
Via login, upon request
Styles
Library
Title
Description
Yes, via login
AWS server (EU)
Via login
Uploaded files

Frequently asked questions - Personal data

Common questions
Why is there a waiting time upon requesting certain information?
Sometimes when dealing with sensitive information, the admin team needs to handle it directly and this is sometimes a rather long process given that most of this information is handled by external services, and can influence the future payment or alike
Why are you using external services?
SlideHub is using external services, to handle sensitive information within areas where we are not specialized e.g. payments and accounting. We have chosen to use external providers for these areas to increase the focus of our own services. Also, we believe that these external providers e.g. Stripe are better suited to manage certain data security areas.
What happens if i stop using the service?
In short: We find all your information, either in our internal system or external systems, and delete every file, and information that can be traced back to you or your account. This means total deletion and or anonymization
Why is not all changeable directly through our platform?
Some information needs a manual check to make sure everything goes as planned. Also, certain information (mainly company specific) must be kept on record in order for SlideHub to comply with accounting rules etc.
See help center for more