Personal data at SlideHub
To give the best possible experience on the platform, we are storing different types of data.
Deletion options
At SlideHub, you have the option to delete or update all your information, either directly through our customer platform or through a request directly to the Europe located admin team.
This means all your information is changeable, withing the next 72 hours
Data transparency
Most of the information stored at SlideHub is fully customizable.
This is done through our interface or through requests sent to our Europe located admin team.
Category |
Data |
Customer Transparency |
Storage |
Deletion Option |
|---|---|---|---|---|
| Profile |
|
Yes, via login | AWS server (EU) | via login |
| Contact information |
|
Yes, via login | AWS server (EU) | via login |
| Company |
|
Yes, via login | AWS server (EU) | via login |
| Payment information |
|
Yes, via login | Externally via, Stripe Inc. | via login |
| Invoice information |
|
Yes, upon request | Externally via Billy Aps | via login |
| Invitations |
|
Yes, via login | AWS server (EU)> | via login |
| Email tickets |
|
Yes, upon request | Externally via Zendesk Inc. |
upon request |
| Task input |
|
Yes, via login | AWS server (EU) | via login |
| Guidelines |
|
Yes, upon request | AWS server (EU) | via login, upon request |
| Library |
|
Yes, via login | AWS server (EU) | via login |
FAQ - Personal data
Common questions
Why is there a waiting time upon requesting certain information?
Sometimes when dealing with sensitive information, the admin team needs to handle it directly this is sometimes a rather long process given that most of this information is handled by external services, and can influence the future payment or alike
Why are you using external services?
SlideHub is using external services, to handle sensitive information within areas where we are not specialized e.g. payments and accounting. We have chosen to use external providers for these areas to increase the focus of our own services. Also, we believe that these external providers e.g. Stripe are btter suited to manage certain data security areas.
What happens if i stop using the service?
In short: We find all your information, either in our internal system or external systems, and delete every file, and information that can be traced back to you or your account. This means total deletion and or anonymization
Why is not all changeable directly through our platform?
Some information needs a manually checked to make sure everything goes as planned. Also, certain information (mainly company specific) must be kept on record in order for SlideHub to comply with accounting rules etc.
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